Shipping policy
**Shipping Policy**
Thank you for choosing Sole Sickness! We want to ensure that your shopping experience with us is as seamless as possible. Please review our shipping policy to understand how we handle the shipment of your stylish purchases.
**1. Processing Time:**
Orders are typically processed within 1-2 business days (excluding weekends and holidays). During peak seasons or promotional periods, processing times may be slightly extended, but we strive to get your order on its way to you as quickly as possible.
**2. Shipping Rates:**
Shipping rates are calculated at checkout based on your location and the selected shipping method. We offer a variety of shipping options to accommodate your needs.
**3. Shipping Methods:**
We partner with reputable carriers to provide reliable shipping services. The available shipping methods and estimated delivery times will be displayed during the checkout process.
**4. International Shipping:**
Yes, we do ship internationally! International shipping rates and delivery times vary depending on your location. Please note that any customs duties or taxes imposed by the destination country are the responsibility of the customer.
**5. Order Tracking:**
Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number. Use this tracking number to monitor the progress of your shipment.
**6. Undeliverable Packages:**
In the event that a package is undeliverable due to an incorrect address provided by the customer or other issues, we will attempt to contact you to resolve the matter. Please ensure that your shipping address is accurate and complete when placing an order.
**7. Lost or Stolen Packages:**
If your package is lost or stolen during transit, please contact us immediately. We will work with the carrier to initiate an investigation and find a resolution. It's important to report lost or stolen packages promptly.
**8. Shipping Delays:**
While we strive to meet estimated delivery times, please note that unforeseen circumstances such as weather conditions, customs clearance, or other factors may cause delays. We appreciate your patience and understanding in such situations.
If you have any questions or concerns about our shipping policy, please feel free to contact our customer support team at support@solesickness.com. We're here to assist you.
Thank you for choosing Sole Sickness!
Sincerely,
Sole Sickness Team
Thank you for choosing Sole Sickness! We want to ensure that your shopping experience with us is as seamless as possible. Please review our shipping policy to understand how we handle the shipment of your stylish purchases.
**1. Processing Time:**
Orders are typically processed within 1-2 business days (excluding weekends and holidays). During peak seasons or promotional periods, processing times may be slightly extended, but we strive to get your order on its way to you as quickly as possible.
**2. Shipping Rates:**
Shipping rates are calculated at checkout based on your location and the selected shipping method. We offer a variety of shipping options to accommodate your needs.
**3. Shipping Methods:**
We partner with reputable carriers to provide reliable shipping services. The available shipping methods and estimated delivery times will be displayed during the checkout process.
**4. International Shipping:**
Yes, we do ship internationally! International shipping rates and delivery times vary depending on your location. Please note that any customs duties or taxes imposed by the destination country are the responsibility of the customer.
**5. Order Tracking:**
Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number. Use this tracking number to monitor the progress of your shipment.
**6. Undeliverable Packages:**
In the event that a package is undeliverable due to an incorrect address provided by the customer or other issues, we will attempt to contact you to resolve the matter. Please ensure that your shipping address is accurate and complete when placing an order.
**7. Lost or Stolen Packages:**
If your package is lost or stolen during transit, please contact us immediately. We will work with the carrier to initiate an investigation and find a resolution. It's important to report lost or stolen packages promptly.
**8. Shipping Delays:**
While we strive to meet estimated delivery times, please note that unforeseen circumstances such as weather conditions, customs clearance, or other factors may cause delays. We appreciate your patience and understanding in such situations.
If you have any questions or concerns about our shipping policy, please feel free to contact our customer support team at support@solesickness.com. We're here to assist you.
Thank you for choosing Sole Sickness!
Sincerely,
Sole Sickness Team